Privacy policy

This policy explains how Gingerbread Conference Centre (“we”, “us”) handles personal information when you contact us about events at our venue in Grantham.

Who we are

The Gingerbread Grantham Conference and Events Centre at South Kesteven Sports Stadium, Trent Road, Grantham, Lincolnshire, NG31 7XQ.

Information we collect

When you use our contact form, email us, or call, we may receive your name, email address, phone number, event details, and any message you choose to send.

How we use your information

  • To respond to enquiries and provide quotes or availability information
  • To plan and deliver events you book with us
  • To meet legal or safety obligations relating to venue hire

Contact form processing

Enquiries submitted through our website are processed by a third-party form provider (Web3Forms) so we can receive your message by email. Please do not include sensitive personal data unless it is relevant to your event enquiry.

How long we keep data

We keep enquiry and booking records for as long as needed to manage your event and for a reasonable period afterwards for accounting and dispute resolution, unless a longer period is required by law.

Your rights

You may ask us for access to, correction of, or deletion of your personal data where applicable under UK data protection law. Contact us at enquiries@thegingerbread.co.uk.

Related policies

See our booking policies for deposits, cancellations, and event terms.